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I'm really BerylStreep and my log in failed on Sunday. I have tried requesting a password reset 3 times now through the link, to no avail. I have also sent e-mails to the contact us e-mail address and have got a couple of replies saying we hope you're sorted etc, but I'm not sorted. I know you are busy, but is there any chance you could look at this for me? The case number is 204327. In the interim I have had to create a new account, but I would quite like my old one back please.
Hi BerylReally sorry about this - we've given things a kick and hopefully your normal account will be good to go now. We'll drop you a mail.
Dear Rowan,Sorted. Thanks ever so much. Off to catch up on all my threads.
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