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Why can't i link through to subjects from the talk section?

25 replies

MyCatIsAStupidBastard · 14/04/2013 09:24

I'm on a kindle fire and i can't seem to get to any other subjects or area's on the site if i go to the Talk section by clicking the link the bar at top (so the next to Review section). When resorting get to a topic from that page it wont even let me click and then page stops responding.

To get to Site Stuff to write this question i had to search in the search box for a site stuff thread then click on the subject heading to get here.

Anyone else have this problem. It's liveable with but a tad annoying.

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MyCatIsAStupidBastard · 14/04/2013 11:14

Just me then.

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IamtheZombie · 14/04/2013 11:20
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MyCatIsAStupidBastard · 14/04/2013 11:44

Thank you Zombie, now posted too.

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RowanMumsnet · 14/04/2013 13:33

Thanks for this - we're asking Tech to take a look.

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HelenMumsnet · 15/04/2013 12:09

Is this still happening for you, folks?

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Sunnywithshowers · 15/04/2013 12:37

I can't access anything from the menus at the top of the page, it's been like it for a few days which is why I had problems changing my name.

In order to get to Talk (and threads I'm on etc) I have been using the AIBU link at the bottom of the page, then using the Talk / Threads options.

I use Opera on a laptop (Vista) and Firefox on my desktop PC (Windows 10).

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HelenMumsnet · 15/04/2013 12:54

Oh that's not good, SunnywithShowers. Are you using the latest versions of Opera/Firefox?

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MyCatIsAStupidBastard · 15/04/2013 22:02

Just checked again and still not working.

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RowanMumsnet · 16/04/2013 14:55

Hello

Right, our techs have tried to replicate this error but haven't been able to - so we need you to help us out, please.

Could anyone affected go to supportdetails.com/, export the details to PDF and send them to us at [email protected]? (Sorry it's such a convoluted process.)

Thanks
MNHQ

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IamtheZombie · 16/04/2013 15:12

Rowan, supportdetails.com/ doesn't work.

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IamtheZombie · 16/04/2013 15:14

This is the message that comes up:

Server not found


Firefox can't find the server at www.supportdetails.com.


Check the address for typing errors such as
ww.example.com instead of
www.example.com
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

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alcibiades · 16/04/2013 15:32

According to www.downforeveryoneorjustme.com/ -

supportdetails.com

is down for everyone.

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IamtheZombie · 16/04/2013 15:33

Wonder if that means we broke another site? Wink

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alcibiades · 16/04/2013 16:46

Well, I did try to have a look at that site, just to see what goes on there, 'cos I'm nosy. And maybe hundreds one or two others did, as well.

So, quite possibly. Grin

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RowanMumsnet · 16/04/2013 17:39

Oh blimey...

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RowanMumsnet · 16/04/2013 17:40

Actually it worked for me just now - is it working for you now?

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IamtheZombie · 16/04/2013 18:41

Still not working for me, Rowan.

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alcibiades · 16/04/2013 21:59

Working for me, now.

Interesting. It shows my IP address correctly, as well as my browser details.

I guess it's useful for people trying to troubleshoot issues where you ask: "what browser are you using", and get the answer "Windows". Yes, I've been there. Wink

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IamtheZombie · 16/04/2013 22:05

Zombie still can't access it. She's beginning to get a complex...

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alcibiades · 16/04/2013 22:13

Has Zombie done the close-and-restart browser, or the close-and-restart 'puter, or even that cmd clear cache thingy wot I can never remember how to do?

It could be a complex, but, on the other hand, it could just be quantum.

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MyCatIsAStupidBastard · 16/04/2013 23:20

Still buggered for me too!

I just said on the other thread that it looks like the page stops loading before it's all there.

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IamtheZombie · 16/04/2013 23:50

Zombie has indeed done all of those things, alcibiades. She quite likes the idea of quantum though.

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IamtheZombie · 17/04/2013 00:03

It may be a problem with Firefox. The navigation bar is now working in both Chrome and IE, but not in Firefox. Zombie can access supportdetails.com in both Chrome and IE, but not in Firefox.

She didn't send a report in though as it seemed pointless to do so from a browser where everything seems to be working.

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IamtheZombie · 17/04/2013 10:11

Zombie was finally able to access supportdetails so has now sent the report.

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HelenMumsnet · 17/04/2013 12:23

Thanks. We're having a look and scratching our chins. Hope to be able to sort this out for you all soon.

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