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Deregged, but still receiving emails.

(9 Posts)
silverfrog2 Wed 10-Apr-13 12:47:38

I deregged this morning. Yet am still receiving emails from MNHQ (not telling off ones grin).

Surely when an account is deleted all preferences should also be deleted. Please could you remove me from all mailing lists.


lougle Wed 10-Apr-13 12:58:07

Oh silverfrog sad You can't go. I need to talk about our DDs always, and if you'll be gone sad

silverfrog2 Wed 10-Apr-13 13:00:46

Are you on FB? Can always keep in touch on there.

Latest fiasco re: deletions is enough for me now. I don't agree with how many things are done, and can no longer stay.

Could do without all the emails though.

lougle Wed 10-Apr-13 13:04:48

I'll PM you smile

I've missed fiascos...sorry it's driven you away.

ItsAllGoingToBeFine Wed 10-Apr-13 13:12:38

Surely you would be better just emailing MNHQ rather than posting here?

silverfrog2 Wed 10-Apr-13 13:13:36

I have reported my post, so it has their attention. Was the quickest way.

HelenMumsnet (MNHQ) Wed 10-Apr-13 13:40:33

Hello silverfrog. Sorry to hear you've deregged.

Have you seen our posts on the other thread today?

About the mails: deregging should mean you don't get any more - there's no point mailing folks who don't want to be on MN any more after all. But there may be a short time when you still get them.

This is because our mailing lists are quite large and mails take a while to complete the sending process. So, for example, we sent out a mail about Book Club yesterday and another about Mumsnet Academy last night; some of those mails are only now being delivered because there are so many to 'chug through' <technical>

If you deregged last night, it could be that the process to send you both those mails has started before you deregged but you've only got the mails today.

Also, of course, you could be getting even more today because you reregged to post here.

Hope that makes sense. And sorry, once again, to hear that you've left us.

silverfrog2 Wed 10-Apr-13 13:44:51

I have seen the posts, thanks Helen.

Thanks for the explanation. Will now zap this account, and ride out the emails for a bit.

PolterGooseLaidAChocolateEgg Wed 10-Apr-13 13:52:41

Message withdrawn at poster's request.

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