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Logo dissapered.

(8 Posts)
Goldelephantslikedowntonabbey Wed 19-Sep-12 17:44:42

My logo and ad at the top of the page have gone.
Its happened before but it always came back.
Can tech look into ir?
<offers gin>

Tech (MNHQ) Wed 19-Sep-12 21:55:18

Hi, might you have installed an ad-blocker? Or maybe (accidentally?) set your browser not to show pictures? Do other images appear ok?

Goldelephantslikedowntonabbey Thu 20-Sep-12 07:53:57

All other images are ok.
Im on the mobile site when i cannot see the logo.

Tech (MNHQ) Thu 20-Sep-12 18:39:19

That does sound odd, but the logo and ad are there, so it might be something funny your phone is doing. Are you on a phone? Please could you go to our diagnostics page and click "send report." That will let us see what browser you are using, which might help us help you. Thanks.

Goldelephantslikedowntonabbey Thu 20-Sep-12 21:24:37

Done that tech smile
Its very sad without the logo.

Goldelephantslikedowntonabbey Sat 22-Sep-12 07:36:36

Day 4 without the logo. Anynews tech?
<rattles gin>

Tech (MNHQ) Mon 24-Sep-12 16:15:01

Hi, you could try clearing your phone's cache to force it to reload the images. There are instructions here. You want the "clear the browser cache" instructions.

Goldelephantslikedowntonabbey Mon 24-Sep-12 17:13:43

Its back now.
Yhanks tech

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