I like Dr Byron too. She seems genuinely concerned and is able to deal with a wider range of issues than the other lot. Agree with you mog, she's always sympathetic towards the parents (though god knows what she's really thinking in a few cases!)
Additional questions to include: be honest now, have you ever a) given any of the kids a quick swipe in passing? b) reported any of the families to the NSPCC and then hung up before they could ask your name? c) bought a neckerchief from Boden?