Trollery - MNHQ, how do you know??

[catinboots]

Hi MNHQ

I was just wondering (as I think several other posters are), how you decide if a particular poster is a 'troll' and if their thread should be pulled.

Is it done by IP addresses?? Previous form?

[GypsyMoth]

Ah they won't tell us!!! We have asked before!

[catinboots]

Well that's just stoopid

[RebeccaMumsnet]

All of the above and more

[GypsyMoth]

Previously banned people come back, maybe they are stupid enough to re register using se details?

[GypsyMoth]

*same

[VivaLeBeaver]

I reckon it must be to do with ip addresses. They can see if it's a name changer, then look at their previous messages under their usual name. See if stuff adds up. So if the troll talks about a young dd and a baby but in her normal guise she says she has four boys then it doesn't add up.

That's my best guess anyway.

[LoveBeingAtHomeOnMyOwn]

The thing is op if they say exactly then the trolls will know.

[TotalChaos]

not it's not "stoopid" for them not to want to broadcast to all and sundry, including the trolls, how they get on to them.

[catinboots]

fair point Chaos

[GypsyMoth]

I wonder if dizzymare still posts here. Often think i recognise bits of her

[mama2plusbump]

Noo midnight dash was troll!!! I got sucked in.

[OliviaMumsnet]

I think you'll find that the Secret Service doesn't comment on procedure.

[Fiderer]

Sigh. Mark Harmon, Agent Sunshine, or "Special" Agent Sunshine - Butterfield was all noble with his not commenting on procedure but...

Olivia - you could be Special Agent Mumsnet

[PinotsKittens]

Olivia is CJ Cregg. S'obvious innit.

[TheDailyWail]

OliviaMumsnet has returned! Yay!

Y'know she's always been my favourite.

[supercal]

I thought I'd add to this thread rather than start my own.

I reported a poster I suspect of being a troll two days ago. I haven't had a response, and I specifically asked for one as this poster is posting on a sensitive topic.

I would really appreciate a response, MNHQ, it would be courteous given I've followed your procedure and not troll hunted but simply reported. I understand though that mid August is probably not the time to expect a prompt response, but I still hope to hear from you soon.

[OliviaMumsnet]

Hi Supercal
First off sorry that it took a while to get back but I've just checked. you should have had an email from Mumsnet Towers yesterday afternoon around 4pm? Perhaps we went into your spam folder {sob}
If not, do send us a mail to contactus and we'll re-send.
We do appreciate your taking time to make contact off-board - thanks very much
MNHQ

[OliviaMumsnet]

[supercal]

Hello CJ Olivia

Yes, it did go into my spam folder! Thank you for the response, sorry for chasing you unnecessarily - I've received MN newsletters in the last day or two but this one slipped through the net.

[TrillianAstra]

it's not "stoopid" for them not to want to broadcast to all and sundry, including the trolls, how they get on to them

This is why I think they should just say "it's our website, we know everything" and look all knowing.

[CJMumsnet]

It's our website. We know everything.