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MNHQ - problem with entering competition

(14 Posts)
aurorastargazer Wed 22-Jun-11 11:28:03

i have tried several times to enter the dettol kitchen competition and the chad valley toys competition but all it comes up with is:

There was a problem with your submission.

Errors have been highlighted below.

but NOTHING has been highlighted and everythign has been squished together!!

NikitaTech (MNHQ) Wed 22-Jun-11 12:11:25

System will show this error message if your email address is incorrect , Can you please try once again with correct one.If you still have problem let us know.

aurorastargazer Thu 23-Jun-11 10:17:55

hi nikita i had put in my correct email, catherine has said that she will notify the ocmpetitions department. thank you though smile

aurorastargazer Thu 23-Jun-11 10:18:06

*competitions, even grin

aurorastargazer Thu 23-Jun-11 10:40:47

have tried again but it's still showing the same message nikita smile

HelenMumsnet (MNHQ) Fri 24-Jun-11 11:42:25

Aurora - just checking that you're putting in the email address that you used to register with Mumsnet?

If you can't remember what that was, do please drop us a line at contactus at mumsnet dot com or ask for a reminder here

aurorastargazer Fri 24-Jun-11 21:21:37

i'm sorry i have two threads on same subject blush2nd one here

aurorastargazer Sat 25-Jun-11 21:36:50

YAY!! thank you very much for your help smile

aurorastargazer Sat 25-Jun-11 21:41:21

but still have same problem with chad valley competition grin

aurorastargazer Sat 25-Jun-11 21:44:12

and the river island competition...

aurorastargazer Sat 25-Jun-11 21:48:59

and the co-op competition sad

RebeccaMumsnet (MNHQ) Sun 26-Jun-11 09:44:11

Morning aurorastargazer
We are a little confused as we have had many entries for these competitions, what browser are you using? Is your screen a smaller than average size?
We will take a look at the River Island and Co-op comps now for you and see if we can fix it.

best
MNHQ

aurorastargazer Thu 30-Jun-11 16:16:37

it's dp's computer and i think he uses mozilla firefox smile

aurorastargazer Thu 30-Jun-11 16:19:59

just checked the river island one and it still won't work for me - when i entered the dettol one, and upon entering my email, it came up with box for mn nickname but didn't on river island comp iyswim smile

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