My DD finished year 11 in June 2019 and had a credit on her Sodexo lunch account. I contacted the school who then rang Sodexo site manager and he informed them no refunds are given. I have about £50 on her account. I'm really struggling to find a contact email for Sodexo. I've rang head office who didn't seem to know who to contact, rang local Sodexo and despite leaving voicemails no one gets back to me. Emailed the school and they don't reply. I've asked for a statement of account and I'm still waiting.
Anyone know if refunds are given. We didn't have a student payment portal as she left just before they were brought in for school lunch payment processing. I used to send her in with a cheque.
If all children are leaving school with a small credit Sodexo must be pocketing a profit every year and having a policy of no refunds surely you s unethical.
Thanks
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Secondary education
Sodexo School Lunch - refusing refund
1 reply
Shister · 23/09/2019 07:22
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