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Secondary education

Parentpay - Paid £250 for school meals - Son now takes packed lunch - Can I get money back?

7 replies

Johnb0y · 26/03/2018 18:38

As it says ... he does spend some money at school but I'd rather get most of the money out.

OP posts:
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noblegiraffe · 26/03/2018 18:47

Contact the school and ask if it can be refunded. It should be possible.

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Doofenschmirtz · 26/03/2018 19:35

Our school has given me refunds for various things paid for on Parentpay.

I would ask your son's school and see what they say.

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Verbena37 · 28/03/2018 12:21

The parent pay website tells you to contact you’re school and they will refund you.
DS left mid year and they popped it onto dd’s Account but you can just as easily remove money.

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Witchend · 29/03/2018 00:57

I suspect they won't. I believe (after some irate people last year) that they don't refund anything left when your child leaves.

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AtiaoftheJulii · 29/03/2018 06:54

That must be a school decision. I looked last year (only had a few pounds left on ds's lunch account), and it said to contact the school. Parentpay don't have any power over the money once it's been paid.

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Malbecfan · 29/03/2018 14:20

You need to contact the school. I have been able to transfer balances for certain items to other things, even between my children.

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mmzz · 29/03/2018 21:19

I did this last year. School meal payments are the exception and are up to the caterer to refund, not the school.
The caterer refunds it to parent pay and then parent pay refunds it to the card you paid it with.

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