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School recording calls

(7 Posts)
Kensingtonia Fri 01-Jul-11 10:46:30

Just wondered if anyone had come across a school taping calls? When I ring my child's school there is a message saying that "calls may be recorded for monitoring purposes"; I wonder if this means all calls are recorded? The reason I ask is that I complained to the school recently because a member of the admin staff was exceptionally rude to me on the phone and I wondered what the actual position was about requesting transcripts or recordings? The school are dragging their feet over replying to me.

cricketballs Sat 02-Jul-11 19:39:49

its because of the old age 'abusive parent'.....

iklboo Sat 02-Jul-11 19:50:01

You should be able to make a request under the Freedom of Information Act. You'll probably have to pay a nominal fee (about £10 or so).

gingeroots Sun 03-Jul-11 09:21:18

Suggest you make request sooner rather than later in case they don't keep tapes for long .

what does "old age 'abusive parent ' " mean ?

cricketballs Sun 03-Jul-11 19:29:08

basically the type of parent that phones and calls every person who has had contact with their child every name under the sun, threatens to 'do them in' etc because little Jonny was told off for not having a pen........

activate Sun 03-Jul-11 19:34:06

how and why as a member of the admin staff "exceptionally rude" to you?

Newbabynewmum Sun 03-Jul-11 20:42:49

If she was exceptionally rude they'll have evidence then won't they?!!

What's the problem? Surely you have perfectly polite phone calls, what exactly is your worry with this?

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