To be brief, DFIL, who is in his late 80s, is having some issues with his memory, etc (he is going to a memory clinic tomorrow for the first time, which hopefully will be helpful). In recent months, he has entered into various deals, based on phone calls, related to his and DMIL's internet provision, and various other things, which have cost them a lot of money, caused problems, and basically seemed to be scams.
To try to manage this, DMIL, who works out of the house quite a lot of the time, has put some kind of divert on their home phone, so that calls to their house go to her mobile.DFIL does not know about this.
DH is concerned about the fact that he can now no longer ring his dad, during the day when DMIL is not at home, to check he is ok. We live near to them, so are in a position to pop round of there are any problems (dh more than me -he works from home). But this would now rely on dFIL calling us, rather than a check-in phone call from Dh.
If you're still with me, is there any way that BT can set up a separate landline (does anyone know) within a house, where the number is only given to family, etc, and not available commercially? To protect the elderly. Feels like we need some kind of private family line.
If you've read all this, thanks in advance.
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Please help! My elderly DFIL, possible dementia, phone line (and scamming) issues
9 replies
Lovelydiscusfish · 12/11/2015 22:25
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