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Has anyone used Baby Travel Ltd?

(15 Posts)
kimb0 Fri 22-Aug-14 17:46:44

I've been comparing prices for the Graco Evo travel system and the best price I can find is £300 on Baby Travel Ltd (vs £430 from Kiddicare) but I'm a bit wary of making such important purchases from small companies so I was wondering if anyone had any experience of them or similar small websites?

They also sell via Amazon which is £350 but might be a safer option...

Squtternutbaush Sat 23-Aug-14 14:25:25

Haven't used that company and would probably be wary too but I have used precious little loads of times with great customer service and prices.

They have it in slate or navy for £329. Sorry can't link on phone though

Squtternutbaush Sat 23-Aug-14 14:30:23

Price match policy here

Figured out how to link! If its the slate that you're after they will price match plus 10% of difference.

kimb0 Tue 26-Aug-14 22:54:04

Thanks for the info!

Ursybr Thu 25-Jun-15 21:12:47


Do not use this company the are terrible. We bought a pram from them. It arrived faulty. They were unhelpful, frustrating evasive. We have ended up going to trading standards and to court with this company.

Use any other company. They are small with lots of outstanding debts check company house.

Best of luck in finding products but never use baby travel save yourself time and grief.

ST888 Sun 06-Dec-15 23:12:25

Picking up on this old thread. But we recently made an order through Baby Travel Ltd which simply did not arrive.

We tried to query with them but they just said it was an issue with the delivery company and they would 'investigate'. It's now been 6weeks since we should have received and still no word or product.

Do yourself a favour and don't buy from this company.

JoannaN Wed 30-Dec-15 17:39:36

I bought a universal raincover for my nipper single from baby travel and it arrived not as described and fell apart in my hands. I emailed them but they're not interested in any of my concerns and just basically said it's not their problem! I knew I shouldn't have bought from them and so will be going to Out and about direct like I should've in the first place. Please don't use this company if you want quality products and decent customer service.

kayleelouise Mon 29-Feb-16 09:56:06

Yes i have and i wish i never.. did nothin but take my money £90 of it, didnt send items. When i called to ask why the man i spoke to was so rude to me it was unreal. When i spoke back in the same manor he cancelled my order.. my partner then tried ordering they done the same thing. Took his money and didnt send item. When i called again the same man cancelled my order again.. no refund email nothing.. still £90 down and no items... dpd have emailed saying the items have been delayed so they havnt.been sent out at all.. absolute scamming arseholes!! NEVER EVER shop with babytravel uk or bargains 4babies!!!

dreamydaniel888 Thu 09-Jun-16 22:30:58

Do not buy a thing from these chancers!

We bought a travel high chair (the kind that clips onto a table). 8 days after the 6 month guarantee expired, it failed catastrophically and the fabric seat sheared away. We were lucky, our less than 9kg LO wasn't hurt but it could have been a tragic accident.

I contacted BabyTravel and asked for a full refund and for the product to be recalled. Their response was a complete joke. They weren't prepared to issue a full refund as the 6 month warranty had expired. Instead, they offered to replace the fabric cover but if we wanted it in the same colour as our original purchase (black) then we had to pay the full price of a replacement fabric cover plus £4.95 in postage costs!!!! If we accepted a replacement in another colour we still had to pay for postage!!!

I told them they could keep their shoddy product and their shoddy customer service! What a con! Any decent retailer would have issued a full refund no questions asked given the nature of the complaint.

I hope karma bites them on the bum and they go out of business.

Standring Sun 14-Aug-16 21:49:43

Ive recently just bought a pram from baby travel and would defo not recommend using this company. I got my pram broken and they did nothing but try fob me off i had to send it back at my own cost several times because they either didnt replace it and just returned the exact broken item or sent me another which was also faulty. When it came to me stating i wanted a full refund as the product was brand new unused etc they told me if i didnt have original packaging (which some i had used to return faulty parts etc) they would have the pram valued as a second hand pram and refund me its worth!! It took me several months to have thos rectified.

I will never use this company again nor will i advise anyone else to either

MariaMcGrath87 Wed 17-Aug-16 14:45:25

I ordered a buggy from them and it arrived in perfect condition, super speedy service and have no complaints.

yas212 Wed 24-Aug-16 19:31:13

Ha, so much for their 6-12 hour dispatch. I've been waiting 3 days now, I have a tracking number but DPD haven't received anything from them. I needed two buggies for holiday tomorrow!! Luckily I reserved two silver cross strollers from a boots nearby as a backup plan.

Madmazz1 Mon 16-Jan-17 09:29:11

Yes I've used Baby Travel. They're brilliant, good prices ,fast delivery. Recommend them.

hazelm4664 Sun 12-Feb-17 11:41:15

I read the reviews and was a bit wary of using baby travel Ltd. I had to use them as I wanted a travel cot that was £10.00 cheaper than on any other site. I ordered the cot on Tuesday about 3pm and it was delivered at 1pm the next day. The travel cot is beautiful and my Daughter was very pleased that it came with a mattress. I would definitely shop there again.

Leggit Sun 12-Feb-17 11:50:00


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