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Note: This topic is for discussing pushchairs. If you want to buy and sell pushchairs, please use our For Sale/Wanted boards. Please feel free to report buying and selling in this topic. Thanks, MNHQ


(8 Posts)
Gingerbreadpixie Sun 30-Jun-13 22:35:21

Hi has anyone ordered from here onlin before? Are they good/reliable? Thanks

Marrow Sun 30-Jun-13 22:38:33

Not ordered online from them but have been in their shop and also had to return a faulty item which had to go back to the manufacturer. I found their customer service and communication excellent and they were friendly and efficient.

salvadory Sun 30-Jun-13 22:57:02

Not ordered online as live near enough to visit. They were faultless, my friend who lives down south had a minor problem with her bugaboo fabric and they replaced and left her with the old ones, no quibbling.

Gingerbreadpixie Mon 01-Jul-13 16:28:26

Thank you, that's very reassuring!

onelittlepiglet Mon 01-Jul-13 16:37:32

I ordered our pram from them (oyster). Their customer service was amazing and it arrived in good time and we had no problems. W are in London so I was nervous about ordering from so far away but it was fine.

We also had to order a new wheel from them 2 years later (nursery took our DD out in the buggy out and broke the wheel going down a kerb although they wouldn't admit this...grrr) and again, winstanleys was great. I sent them photos of the broken wheel and they ordered the right one for us and it was sent really quickly.

They are friendly and really helpful.

Essexgirlupnorth Mon 01-Jul-13 16:41:02

Yes ordered pram from them. Arrived next day and was text an hour delivery slot. Very good service and got a very good price.

fiorentina Tue 02-Jul-13 21:44:51

I have and their service was great. Next day delivery, very efficient.

lauren6283 Tue 02-Jul-13 21:47:13

I have been in the shop they are very helpful and seem to know their stuff!

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