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Note: This topic is for discussing pushchairs. If you want to buy and sell pushchairs, please use our For Sale/Wanted boards. Please feel free to report buying and selling in this topic. Thanks, MNHQ

Icandy Cherry - 18months old and needs £80 worth of repairs

(3 Posts)
rosebud76 Sat 24-Sep-11 12:54:57

Hi there - we recently took our Icandy Cherry back to the shop we bought it from as the back wheels appeared very wobbly and I wasn't comfortable being out with it in case we had a "breakdown". I have not made any extraordinary use of it - walks in the park, around town etc. I have not hauled it up the side of a mountain or anything! The shop got back to us and said that Icandy said it needed £80 worth of repairs (3 new wheels and a new axel) but that we would need to pay as this was fair wear and tear. I won't see how a pram can be of satisfactory quality or fit for purpose if normal usage of it would result in the need for such expensive repairs before the 2 year warranty has even expired. Has anyone else had any experience of "fair wear and tear" arguments with shops or manufacturers? Any comments would be gratefully received.

pramsgalore Sat 24-Sep-11 13:27:13

contact trading standards they are taking the pea, do it today, don't delay, a pushchair should last for at least 3 years as this is what they are made to do, carry a child from birth to 3 years old, its unfit for purpose

MonkeysPunk Sat 24-Sep-11 22:05:13

The pram is only 18m old. That is NOT fair wear and tear at all. That is a product not durable and not fit for purpose.
Please talk to trading standards about your consumer rights. Then return to the shop armed with knowledge.
I expect you will get your chassis replaced or repaired foc. Anything less and I'd take it to court!

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