The clip that comes down from the shoulder harness and clips onto the waist and crotch strap has broken on our pushchair. After 48 hours I'm still waiting for Bugaboo to reply to my email. I have spoken to the shop who sold it to me and they have said that no parts are available because it is sewn onto the seat unit so we would have to buy a new seat unit. (It is 3 years old and so out of warranty). Has this happened to anyone else? Does anyone have any ideas of what I can do other than spend £60 on a new seat unit? I could just use our reins to attach my DS, but them it wouldnt be worth much when I come to sell it which I hope to do eventually.
I read somewhere once that even when a warranty has expired, goods should be fit for the purpose that they are sold for, for the reasonable length of life of the product. Does anyone know anything about this? Surely a pushchair that you cannot strap a child into safely would constitute this?
Any helpful advice gratefully received. It looks as though my very squirmy 20 month could have cost me £60!
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Bugaboo Cameleon Connector clip
6 replies
Housewife2010 · 26/01/2011 14:41
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