We've been on the market for 17 weeks now and we're not very happy with our agent. We keep having other agents telling us that they can't believe that our flat hasn't sold as it is a really good price for the size of the flat and the area it's in as well as there being a shortage of flats in this area at the moment. Obviously all of the agents want to market our flat but I simply don't know how to choose a good agent. Our current agent was very impressive when they came out to do the valuation but they have failed to deliver so much of what they have promised us. How do I cut through all of the rubbish that estate agents say to get you on their books and choose an agent who will actually keep us updated and get our property's details right on Rightmove?!
Thanks for such a comprehensive answer! I guess that it's all obvious really but I'm so tired from having a 7 week old baby and a two year old to run around after and I am sick and tired of presenting our property for viewings.
Look around your area at properties similar to yours. Who is selling (look for sold and sale agreed signs) the most houses?
Do mystery shopper for sure.
Call and talk to your agent tell him/her you are not pleased with how things are going and lay out how you want things to change, e.g. Different wording of ad, more prominence
If you are not pleased with how you get on call one of the partners for a chat to see how they feel about your property and how they are selling it. Make sure he knows you are keen to sell, particularly if you are prepared to drop your price.
Def have a look round locally and see who has sold most properties like yours
Also have a very frank discussion with your current agent about why it isn't selling. With our last house we weren't happy with the agents performance, and after speaking to the branch manager, things were a lot better
I've spoken to them in the past and haven't got anywhere. The agent who was supposed to return my call is the bloke who owns the company. If he can't get something simple like that right, I think it's time to change agents! I get the impression that people do really like the flat but are put off when the agent insists on them seeing the in-branch financial adviser before making an offer - something that they said they wouldn't do when they came out to do the valuation <sigh>
BTW, slackrunner, it was not my plan to be selling the flat with a newborn and a two year old when it went on the market when I was 30 weeks pg. The agents all reckoned that it would sell in 4-6 weeks!