Has anyone had a successful outcome when disputing with the NHBC?? If so - how did you do it??
Long back story: We bought our house 6y ago from a small local developer. NHBC also did the building control. Builder turned out to be crap and no longer returns calls or emails etc. We spotted a leak which caused damp coming through on the rear wall of an addition. I thought initially it was a small problem with the flat roof. Got roofers in - they couldn't find any problems. Eventually asked a surveyor to take a look and he spotted problem straightaway. In his opinion the repair would cost more than the NHBC excess so I sent them the report. They admitted there was a problem but their solution wasn't good enough so we undertook more exploratory work and discovered the walls have been defectively built (against both NHBC and building regs) so we submitted second report. Again NHBC approved the claim but for only 30% of surveyors estimate. I have now sent a 3rd report to NHBC as they fail to address the correct way to fix and will not admit liability regarding the building control.
So - I have spent a lot of money on surveyor in order to get this fixed properly but NHBC are trying not to pay out - no surprise there!! I'm waiting for the response to the 3rd report but what do I do next?? Get a solicitor involved? Go to the ombudsman?? Am I throwing good money after bad trying to get NHBC to actually pay for what they should given that the walls are defective and they couldn't have done their building control job properly??
Any advice gratefully received.
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NHBC dispute
9 replies
Localher0 · 16/07/2020 11:52
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