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Please help with ruined carpet dilemma!

(49 Posts)
Movinghouseatlast Tue 03-Dec-19 12:13:56

I damaged my brand new hall carpet whilst cleaning the porch tiles in my new house. I used specialist tile cleaner which seeped under the door bar and melted the carpet!

The carpet fitter says that type of carpet cant be patched as it would fray. He suggested having a mat well cut in as the only solution.

So my choices are

Mat well with coir mat in a rectangle shape with brass bars 3 sides.

Mat well but just one bar, ie all carpet near door replaced with coir

Or just get a thin rug to cover it.

You can see the vibe I had going on. I think anything I do is going to spoil it.

What do you think? Thanks

oxcat1 Wed 11-Dec-19 23:59:52

Sorry photo is bad. My current rental has this plate covering a bad join in the carpet. Could that not work?

justasking111 Thu 05-Dec-19 22:40:40

I would claim for this your premiums as others have said will not go up for such a claim.

LBOCS2 Thu 05-Dec-19 22:32:23

I deal with insurance a lot. One small claim in a year is not considered to be an adverse claims history. With no claims at all you can expect premiums to rise approx 8% year on year, so I really wouldn't be too concerned. And FGS (this is general advice), shop around! It's expensive to stay brand loyal.

wowfudge Thu 05-Dec-19 11:26:11

Fgs - if you have accidental damage cover just make a claim and get it replaced. Then you won't be accepting a compromise you're not keen on. The excess may be the same as fitting a mat of some description.

Reallybadidea Thu 05-Dec-19 10:04:57

Why not do so price comparisons online with and without a claim for the carpet and see what the effect is likely to be on your premium?

Wonkydonkey44 Thu 05-Dec-19 09:55:00

Can you not speak to your insurance company ? If you have accidental damage on your contents you should be fine .

Movinghouseatlast Thu 05-Dec-19 09:51:27

That is exactly what I tell him!

blankittyblank Wed 04-Dec-19 22:55:02

Honestly- claiming on house insurance isn't like claiming in car insurance, where your premiums rocket! I have made the occasional claim and I often even get it cheaper the next year by shopping around when it's due for renewal. Honestly, just claim. That's why you have insurance!!

Southmouth Wed 04-Dec-19 13:12:34

I would also go through my insurance for this. We had a massive paint spill on our porch and stair way carpet that hadn’t been down long and we got it replaced through the insurance.

Flyingsouthwiththeswallows Wed 04-Dec-19 09:24:43

I would go down the really wide threshold route.

I had a joiner down the road make mine ( I was joining a really old tiled floor to carpet) and he then popped in to fit them for me. I think they worked out at about £40 each fitted.

marymungoandminge Wed 04-Dec-19 09:12:59

Maybe a mat that matches your porch tiles?

LondonMischief Wed 04-Dec-19 07:18:00

I would go with a mat. In a well or other wise. I have seen the same carpet in a well so it can be replaced or cleaned when needed.I would have one even if you hadn’t damaged the carpet. Coir mats are good for trapping dirt but don’t do anything for wet shoes.

Movinghouseatlast Wed 04-Dec-19 07:06:44

Yes, it is melted not marked.

73Sunglasslover Wed 04-Dec-19 07:04:13

I'd got for a large section of coir matting with one bar. Not necessarily brass though, you can get other options which are less traditional (if you want).

madcatladyforever Wed 04-Dec-19 06:36:38

I had a matter well put into my last house and it looked great. You don't have to have brass. You can have silver.

wowfudge Wed 04-Dec-19 06:33:07

Has the carpet really been melted? It just looks like a bad mark. Might be worth seeing if a professional carpet cleaner can get the tile cleaner out of it.

gavisconismyfriend Wed 04-Dec-19 00:28:24

I have a mat fitted across the whole width at the door. Trick is to have it completely contrasting and then it looks intentional! Even though you have the porch some matting in which people can wipe their feet is great for keeping the rest of the carpet nice. Wouldn’t get coir though - hard to clean. You can get matting specially designed for feet wiping (I could explain that better if I wasn’t so tired!).

AlunWynsKnee Wed 04-Dec-19 00:04:17

We have coconut (I think) matting which is thinner than coir.

Auberjean Tue 03-Dec-19 23:56:06

I have a coir mat cut in. It's fine, and useful.

user1494670108 Tue 03-Dec-19 20:53:53

My partners like yours about insurance - I asked why we had it in that case!
However I think in this is case it would be worth claiming. A fiend of mine's dog messed her hall carpet, the insurance replaced the whole of downstairs and the stairs as it was all the same.
Failing that the a one bar coir Mat would also look fine

Movinghouseatlast Tue 03-Dec-19 20:53:38

Oxcat, thanks. I have contacted them for advice and they said they have nothing that works.

And yes, despite the comment that the carpet doesn't look expensive the hall part is £1000 because it comes in a 5 m width. We cut it in half to do some of the the stairs, so whole thing was about £1800.

oxcat1 Tue 03-Dec-19 20:26:27

Could you put a thick brass plate over the door frame, covering the damaged carpet?
Like this: https://www.stair-rodsdirect.co.uk/door-bars/posh/posh-door-thresholds-brass-finishes/?gclid=CjwKCAiArJjvBRACEiwA-Wiqq0SPkrrJVlh0OKzs22eeECoEMrnA4G0FeLrtq9QnRIOmphdFICrixoCF9gQAvDD_BwE

trickyex Tue 03-Dec-19 20:21:32

Try to patch repair it I think. If not then a coir matt full width would look fine IMO.

Soontobe60 Tue 03-Dec-19 20:18:17

Surely the hall part of the carpet wouldn't cost £1k?
I'd get the carpet fitter to fit a new piece and patch it, then if that doesn't work, gonwith the coir matting across the full width of the hallway.

Daisydoola Tue 03-Dec-19 20:17:15

We've claimed loads on our house insurance, including lost iPhones and damaged carpets etc.

Our premium never goes up, we just compare the market at the end of the term and chose one that's the same price or lower.

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