We have just spent a fortune on all new Neff appliances.
We have had it working for a couple of weeks. However, I now have dribble marks on the inside of my steam oven door which I now can’t get to, to wipe off. I called Neff and they referred me to a page in the instruction manual which explains how to remove the door and then clean it – this is not something I feel confident doing or that an average person is expected to do, it is more of an engineer’s job. I do not want to break my new oven!!
They said that if I wanted an engineer to come that I would have to pay £95 engineer call out charge.
This is obviously a massive design fault wondered if anyone has also had this problem??
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Property/DIY
Neff Hide and Slide door problem
4 replies
alic10 · 27/10/2017 11:32
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