We are part way through an extension. Builders are great and hard working when they do turn up but after the first week they are rarely here. There's always a excuse on the day why they can't come, and then they say vaguely "so we'll see you later in the week, Wednesday or Thursday, and when Thursday arrives the materials aren't in stock so they say they'll be back Monday. They obviously think I'm a very soft touch and they've obviously got another job on the go. How can I get across to them that I won't put up with any more shit without pissing them off totally so that they never come again? I don't want to appear on an episode of Cowboy Builders
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