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Wren Kitchens – use their store installers or not?

(8 Posts)
Headinthecl0uds Fri 14-Apr-17 13:32:01

I'm having a Wren Kitchen installed. Noticed that their own installer costs quite a bit more than if I were to employ independent ones. It seems that their package include a management service (designer + coordinator) and I'd be paying for peace of mind - in theory anyway. Though a read of threads on Mumsnet reveals that a lot of people do go independent. I'm assuming that the Wren units don't need any specialist knowledge to set up. What are the pros and cons, can anyone advise + share their experience?

ligersaremyfavouriteanimal Fri 14-Apr-17 21:04:49

Our Wren kitchens goes in shortly! We went for independent via our builder, partly because it's a lot cheaper (even the Wren rep told us this) but also our new kitchen is part of an extension so there's more flexibility this way - rather than being tied to a date booked with Wren fitters only to discover the build runs late and isn't ready.

supadupapupascupa Fri 14-Apr-17 21:26:08

my experience of wren was fab in the showroom. And I adore the kitchen we bought. But the delivery had bits missing, extras etc - all fabulously sorted I might add, but I got the feeling they were not surprised at the mix up and it happens a lot. We got our builder to fit and I would suggest the same to be honest. Don't regret it at all

Headinthecl0uds Sat 15-Apr-17 01:08:28

Thanks ligersaremyfavouriteanimal and supadupapupascupa. The difference between their install quote and an independent fitter is a good few thousand pounds. I reckon that even if I need to re-order a few units (and let's hope I won't have to) – it would still not come to that amount. The Wren fitter did impress me, and my 'own' fitter is actually just a specialist firm I found via Google. So either party is an unknown quantity. At the moment I'm appraising things purely on cost.

Tootsiepops Sat 15-Apr-17 01:12:03

We had a kitchen designer at Wren basically tell us to get our own fitters in because theirs were expensive.

What we are now actually doing is using the Wren design and buying our kitchen from diy kitchens (who sell online at trade prices) and having our builder do the installation.

Saved thousands.

IvyLeagueUnderTheSea Sat 15-Apr-17 01:17:08

We are in the starting to look at kitchens.
I've decided against Wren but I'm not sure.

We have a tame fitter waiting in the wings.

SillySongsWithLarry Sat 15-Apr-17 08:40:13

We are having a Wren kitchen, with Wren installers fitted in three weeks. It is more expensive, but not massively more. I like that they are doing everything and there is one point of contact from start to finish. I don't have the spare time or patience to be having one person for each job.

Ferrisday Sat 15-Apr-17 11:26:25

I can't begin to tell you the problems my mum had with Wren fitters.
From start to completion it took 4 months

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