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help vidaxl playhouse with swing set missing instructions

(16 Posts)
user1471427614 Tue 11-Apr-17 19:22:38

I was crossing my fingers that someone might be able to help. I have brought my son a swing and slide set for his birthday and it's been delivered with no instructions! My husband has family coming round to help him put it up tomorrow in time for his birthday. Has anyone else got a booklet for this they could email. It's a vidaxl house with swing and slide set from manomano

madeleinecreek Tue 11-Apr-17 20:53:58

Could try these details? https://www.vidaxl.co.uk/customer-service-contact

lkenworthy Sun 23-Apr-17 13:16:41

user1471427614 - did you manage to get hold of one? we have just received the same thing with no instructions!

Mummyfrogglin Sun 23-Apr-17 22:24:52

Hi,

My husband found this thread googling, I have a pdf as we had the same thing (no instructions sent). If you let me know where to send it to I'll ping it across. I'll warn you though they are still a bit unclear - hence the googling!

Bustop123 Fri 28-Apr-17 12:49:51

Hi , I am having the same problem - no instructions. Does anybody know where to get them from??

Sarahlou0606 Sun 30-Apr-17 09:15:21

Hi
So sorry to bother you on a Sunday morning! I am trying to get ready for my little boys birthday party and have no instructions for the vida xl play set. Can you email them to me please? X

Sam15986 Sun 30-Apr-17 12:25:54

Hi, i again have the same problem, could you email me a copy of the instructions if you have them

Abby1177 Mon 01-May-17 10:46:14

We finally got all the pieces, gone to build but no instructions and they are closed!!! If someone could send to miss.abby@hotmail.co.uk that would be great and save a very upset 5 year old on her birthday xxxx

Abby1177 Mon 01-May-17 10:47:57

Please send to me xxx miss.abby@hotmail.co.uk
What a nightmare!!! Xxx

Lisalewis33 Mon 01-May-17 11:34:38

Hi I have the same problem and as it's a bank hol no one is around to contact at the customer service number. Can anyone help? I have to try and get it assembled today ready for my son's birthday!! If anyone has the pdf please please email me lisarae33@live.com. thanks xx

Abby1177 Mon 01-May-17 14:41:05

I now have them in case anyone needs
Lisa I sent to you xx

allycl Mon 01-May-17 16:18:22

My gosh - exactly the same scenario here! Son's birthday tomorrow and no blooming instructions! Can someone pleeeaaase be a life saver and send over if they have them to ally.leek@gmail.com !!!

Abby1177 Mon 01-May-17 16:49:49

Here you go everyone xx
Make sure you ask for compensation

tracking.vidaxl.com/product/manual/90718/eXNhVX8OIVF8SlAbAnZzHnh2Iw0_b

Instructions on link xxx

allycl Mon 01-May-17 16:55:53

Oh you are an absolute superstar! Thanks so much! Xx

Meezey88 Sun 07-May-17 12:45:28

Thank god you have these! We've also bought the set, and no instructions so you're a life saver. We also had problem with delivery and the parcel with all fittings didn't turn up so they sent another and gave us £40 compensation. Thanks again x

Gemz87 Sat 27-May-17 13:58:15

I have this same problem rite now I noticed there's instructions for one here but I have the one with the climbing frame on the end? My parents have comever especially to put it up and we re half way through cutting the lawn and now realised there's no instructions angry

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