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Damaged fired earth tiles?

(4 Posts)
Fluffycloudland77 Tue 21-Jun-16 22:12:44

I ordered some & 50% have damage on them.

Is this normal for them?.

Sunnyshores Wed 22-Jun-16 10:33:48

50% isnt acceptable for any company, let alone a top end company like them. I hope you've already called and complained.

Fluffycloudland77 Wed 22-Jun-16 10:48:24

Yes. I've sent photos.

I don't think they believe me. We were surprised too but I doubted myself that maybe I had too high standards.

wowfudge Wed 22-Jun-16 12:14:30

If it's definitely damage and not a rustic look then send them back. Sounds like a faulty batch or something has happened to them in transit.

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