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Plumber has just spilt radiator gunk all over my carpet and shoes

(6 Posts)
AvaloniaFunk Tue 25-Aug-15 14:26:29

Don't really know how to sort it out. The plumber that is doing a few jobs for us has spilt black radiator water all over the hall carpet when taking an old radiator outside. It's spilt onto 3 pairs of shoes too. He's tried to clear it up but that radiator gunk is stubborn stuff. What's the fairest thing to do? Nothing? Expect something from the plumber? House insurance claim (though my excess isn't cheap)?

wowfudge Tue 25-Aug-15 14:30:43

Claim on his insurance? Were there any dust sheets down?

AvaloniaFunk Tue 25-Aug-15 14:37:55

There were dust sheets down but the trail of gunk has managed to miss them entirely...

trevortrevorslatterfry Tue 25-Aug-15 14:40:48

My husband is a plumber and would pay for you to have it cleaned (has had this exact situation happen). He wouldn't see a customer out of pocket for a mistake of his. You should expect him to make it right.

MuttonDressedAsGoose Tue 25-Aug-15 14:54:12

Your plumber should have insurance to cover exactly this sort of thing.

OpheliaMoo Tue 25-Aug-15 19:21:22

Agreed, plumber should sort it

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