Has anyone else had this experience: independent local firms with showrooms have opening hours advertised, but when you go there they are shut?
I've had this happen recently with a flooring company. They dropped off some sample books with me and I went round last week to look at larger samples and place an order. Door locked. No sign of life. Left an answer machine message. Have heard nothing. I presume they are on holiday, but their answer machine message didn't say this and there was no sign up at the showroom.
Same thing happened with a kitchen place a year or so ago.
So frustrating. It also seems so short sighted to me - business owner is out doing a measure/quote, but no one else is available. The flooring company has lost my order - I've gone to someone else. They too are only a small, independent, but there is always a staff member there who knows the products and can provide assistance.
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Unmanned showrooms
4 replies
wowfudge · 06/08/2015 15:00
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