We moved in 4 months ago on a 6 month lease. Soon after moving in, we were sent a list of charges. Well I was surprised at first at what I read. In all my 12 years of renting with different agents around the country from moving about quite often, I've never met an agent who charges us £60 for extending the lease for another 6 months, or charging £75 for extending the lease to a 1-month running lease after our 6 mth lease is up.
The house has problems. The lounge window had a 2 inch crack on the bottom left corner which was never fixed. The agent had a builder come in to look but then after he went away, we never heard from him again. Now the crack has grown to a 8 inch crack.
And now, this is another first for me as well, but the agent sent us a letter at the beginning of October to ask us to tell them "soon as possible" if we are moving out of the house or not. Well I do want to move as this home is too small for us but we took it at first because it was the only house for rent in the area we wanted at first. But since letting agents often want people to move in within a month after putting down a deposit, we are still in the process of viewing new homes but didn't think we should pledge to move in any properties yet until November. So I did not respond to the current agent's request to speak to them yet.
This morning, a lady from the agent's office came knocking on the door. She came to do an inspection. She claims they have sent a letter to us earlier telling us they were coming to do an inspection. Well no they didn't, plus they didn't call either, so we were completely unawares of this. This is the school holidays and the house is a bit of a tip. At first I wanted to turn her away as this to me is an unannounced inspection, but my "soft" husband kept winking at me to let her in and she had a really argumentative tone to her voice and sounded very pushy but basically she "wanted" us to go to their office afterwards to speak to her boss to let them know whether we are moving or not.
I have never met an estate agent like this. I felt like arguing with her about the surprise inspection but because of my husband's obvious reluctance to put up any resistance, I let her be.
I feel like all this agent has done is not standard estate agent practice. Or is it?
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Is my estate agent allowed to do this?
217 replies
kettleoffish · 29/10/2014 10:27
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Coconutty ·
29/10/2014 14:37
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