I have an 8 year old boiler that for the last 3 years has been serviced by the same company. This year I knew I had a leak and knew it would need a fix. The company replaced a part to fix the leak, did a power flush through the system and completed the service. 2 days later i had a leak in another place. They returned, fixed the leak for free but then said that due to another problem the pressure was now going sky high when the boiler was on and the only thing to do was buy another boiler.
I am furious and annoyed - it seems so dodgy to me. I have arranged for 2 more - Which Local recommended - plumbers to have a look and provide advice/comparative quotes but what else can I do? I am left with the suspicion that these guys have screwed me over and destroyed my boiler.
Some boilers do only last 8 years, but most should be good for about 12, especially if properly installed and regularly serviced. Get a couple more heating installers to look at it.
We usually recommend calling the boiler manufacture to do repairs - the big brand boilers all have excellent teams of their own engineers. The call out charge may seem really high - but when you check the details they really usually work out good value - coveriing all parts & labour until the problem is fixed...
Right - I got a second and third opinion and went back to the original company full of righteous fury. They have given me a full refund for all works and parts - not accepting liability but for "goodwill" - and I shall spend it on one of the other installers to sort the expansion vessel out.