Hi All
After some advice on what we can expect please.
After what seems like the world's longest renovation (let down by various contractors throughout the past 6 months), we have just had our bathroom tiled. Mostly lovely but the fitter has scratched our (very expensive) bath in a few places (made worse because there is black grout in it at the moment!) and got black grout on the carpet on some of the stair treads (about 6) and a couple of large patches in the spare room.
We have obviously complained, the fitter apologised and said he would pay to have the bath repaired and the carpets cleaned. BUT, it is a brand new bath and a brand new carpet. We don't live there yet. I am so gutted!
Will black grout come out of a cream carpet (I am guessing perhaps not)? Will cleaning stretch the carpets and make them a bit crappy fitting? We just spent over £2k carpeting the house and this will look awful!
It is a 'proper' bathroom fitter with a shop. Can I presume he will have insurance of some kind?
Thanks for any advice in advance
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Property/DIY
Builder ruined our new carpet!
7 replies
ireallyhavenoidea · 12/05/2013 22:58
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