Had one of their designers round. V nice chap, no pressure, but his design would never have worked, the cost was way above equivalent Howdens and local independent, and he never followed up with the promised 3D drawings - left me wondering how seriously they are taking it.
I have no experience of their kitchens but bought our bathroom suite from them last year and its still looking good, much cheaper than I could find a P shaped shower bath and vanity sink unit anywhere else. Delivered when they said they would with no hassle and nothing missing, fitted by a local guy. Look on tescobathrooms instead of following the links which all seem to take you to their 'finest' range of bathrooms where they'll try and sell you design and fitting too