We've been having new windows put in and its hard to describe quite how badly its all gone - from delays to schedule (due to no glass?!), to huge amounts of dirt and dust, to 6 windows in 3 rooms that'd been put in that need to be taken out to put them in so they're straight! Oh and work that should have been done over 4 consecutive days has now dragged out over a month (I hope thats all, its not finished yet!) - admittedly the timescale is partly as it now needs to be done at weekends, as I work from home, but also they're having problems finding people to work (understandably).
They've agreed to compensate me for cleaning the worst affected room (although after this was done the door was fitted last weekend and next weekend the 3 windows need to be taken out again and re-done - so all in all it'll need cleaning 3 times and they've paid for 1), loss of earnings while cleaning was done and for replacing equipment damaged by the dust.
After this compensation I'll still owe them about £1000 (total cost originally was almost £8000) and I genuinely don't think they deserve it for the mess and distress this has caused (not to mention having no weekends for a month!) but legally where do we stand? After agreeing initial compensation they said they'd discuss it again after work was completed and we were happy with it and I wondered what other people thought was reasonable.
Hope it all makes sense, I've tried to keep it short and not rant too much, but any advice or thoughts would be appreciated.
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Building work gone wrong, what should we pay?
24 replies
leeloo1 · 13/09/2011 13:43
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