I've just had a row with my tenant over a toilet that's got blocked in the house I rent out.
They called asking for an emergency plumber to be sent out immediately. When I suggested that it was the kind of problem they could reasonably be expected to sort out themselves using a plunger or drain unblocker fluid, the husband got very aggressive, telling me I will get no rent and to get someone round NOW, before hanging up on me.
They have been good tenants so far in that they have always paid their rent on time, but the second anything goes wrong they call me and expect me to send round an expensive tradesman immediately. I have done so when the problem was the boiler and there was a leak in the roof, both of which I obviously had repaired as soon as possible. But the blocked toilet strikes me as their problem as it's been blocked by something they (or their child) has put down it. The toilet was installed about a year ago so I doubt it's developed a fault yet.
So who's right, me or them?
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Blocked toilet - landlord or tenant responsible?
47 replies
LyraSilvertongue · 10/02/2011 20:32
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