Advanced search

Discount at babyetc

(1 Post)
susyh Wed 01-Jul-09 16:26:41

I know mumsnet are partnered with Babyetc and offer a 10% discount but I honestly wouldn't bother using the company. I ordered a cotbed mattress, they promised 48hour delivery, took payment (not cheap even with discount) then proceeded to keep promising delivery and nothing happens. I spent 4 days waiting in for promised deliveries, made 8 phone calls chasing them eventually to be told "sorry, don't have stock and not getting any more in, have a refund", this was 2 weeks AFTER they had taken my money! Had to then make ANOTHER call to chase up the refund. Useless communication, useless customer service and I doubt any of them actually know how to pick up a phone and ring the customer.
My advice - shop elsewhere if you actually want to receive your order

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now