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clarks should be obliterated from the face of the earth

(116 Posts)
morocco Mon 20-Jun-05 15:42:05

utterly pissed off about the whole crappy buying shoes palarva. How hard can it be to train a few people to measure kids feet? I could do it after about 2 minutes training. So why is it every shop I went into today had a queue that took 20 minutes to get to the head of, (while all the adult specialist shoe box carriers stood idly by with nothing to do) then they never have the right size anyway, as if the difference between f and g could be that drastic. I notice French people don't have totally deformed feet but manage to get by without width measurements as well.
oh, piddly poo - will have to go back again next week.
It's all a massive marketing con imo to convince us the £30 we cough up with (outrageously infated surely???) is a quality buy that can only be sold by their specialist staff. Do they think we are stupid?

Yorkiegirl Mon 20-Jun-05 15:43:11

Message withdrawn

edam Mon 20-Jun-05 15:45:38

No idea how good or bad Clark's staff are – I buy ds's shoes from a local independent shop where the staff are brilliant – but it is important that chlidren's shoes fit well, because their feet are growing. If they wear poorly fitting shoes their feet will be affected. Do French shoe shops really not offer width fittings in children's sheos? How bizarre.

Titania Mon 20-Jun-05 15:45:48

i hate clarks too. i refuse to spend £30-£40 on a pair of shoes that last 5 minutes either through them outgrowing or just end up really scuffed and worn out

Titania Mon 20-Jun-05 15:46:38

my nan worked in a shoe shop for 25 years and said that there are a lot of good shoes around these days that dont cost the earth.

morocco Mon 20-Jun-05 15:49:29

ha ha - yes probably, but hopefully only with clarks head office who I am writing to right now to protest about utterly rubbish service - why they can't just train up a few more members of staff so they can cover when it gets busy is beyond me - it's really irritating to see all the other staff stood around and just one poor harrassed woman trying to deal with all those kids. And if they're going to sell shoes in 5 million sizes, try and actually have them in stock then.
no offense meant to clarks staff btw - unless you are head of marketing or ceo, in which case, watch out!

Fio2 Mon 20-Jun-05 16:01:24

we are lucky in that we have a discount clarks store a walk from here that never has any queues

tbh i think its a con too, my daughter has to wear orthapeadic boots and they dont have width fittings either. i think that speaks volumes

batters Mon 20-Jun-05 16:06:08

Agree with edam. I would rather spend the extra money and time making sure my child's feet are properly measured and that she has a good choice of shoes and always go to an independent specialist shop for this.

Our Clarks scares me. It is always crowded, my dd's feet aren't always properly measured, and there is such a limited choice of shoes (what you want sandels, sorry it's May, they've sold out etc) that I just don't bother going there anymore.

QueenFlounce Mon 20-Jun-05 16:11:20

Brantano Footwear sell Clarks/Hushpuppies/Chipmunks and all the big sports names at a fraction of the price.... and they do sizing as well.

JoolsToo Mon 20-Jun-05 16:12:26

I can understand your annoyance but 'obliterated from the face of earth' is a bit OTT

bossykate Mon 20-Jun-05 16:12:58

where do you go, batters?

QueenFlounce Mon 20-Jun-05 16:14:50

Try here:
Brantano Footwear

batters Tue 21-Jun-05 13:09:49

bk, we go to Merlins in Crystal Palace. Great service (although often have to wait a while), great staff, good choice of shoes for kids and Birkenstocks for adults. You are never rushed. Last time we went there was a teenage girl there with her mum. They were both crying because the girl had real problems with her feet, and this was the first shoeshop they had been to where there was a choice of shoes for her. It is on Westow Street, very near the brilliant Bookseller Crow on the Hill bookshop.

Marina Tue 21-Jun-05 13:11:57

at people convenient for Bookseller Crow!
there's always Pares in Blackheath Village as well, bk. Handy for the station and a short hop from London Bridge. They are excellent and Mumsnetters even come from as far as Stepney to get measured and booted.

bossykate Tue 21-Jun-05 13:15:49

thank you

otto Tue 21-Jun-05 13:21:12

Glad I spotted this thread as we're moving to Forest Hill soon, so Crystal Palace will be very convenient for shopping and will save me having to trail into the west end with ds for shoes. What is so fab about Bookseller Crow?

Lonelymum Tue 21-Jun-05 13:28:05

We used to go shoe shopping where there were 2 Clarks shops and another shoe shop with Clarks shoes all within the space of 20 yards. We still rarely came away with the shoes my children chose, but worse than that, we commonly got three different measurements for each child's feet. That doesn't exactly give you confidence that the fitters knew what they were doing. At least two out of the three must have ben wrong!

Marina Tue 21-Jun-05 13:30:05

Run by a mum (Justine Crow) who does a funny and hugely informative column on children's books in the Families SE newsletter Otto.
She has put me on to all sorts of gems. you cannot beat a well-informed independent bookseller who knows her market, Otto. you'll love her shop.

Twiglett Tue 21-Jun-05 13:32:08

there is a clarks factory shop in peckham that I visited for the first time last week

I bought DS a pair of the Cica flashing trainers he is so enraptured with for £7 (not £24)

.. and then got tempted by a couple of bags for a tenner but that's a different story and anyway it was still cheaper than buying them at clarks retailers

batters Tue 21-Jun-05 13:32:24

And the staff know their stock so well. You can ask for instance "I'd like a book on egyption mummies suitable for a 7 year old boy who is way ahead on reading, but gets a bit upset when he sees pictures of dead animals so can it not have any mummified cats in it please" and they take you straight to the perfect book!

batters Tue 21-Jun-05 13:32:50

Twiglett the Clarks Outlets really, really scare me.

Twiglett Tue 21-Jun-05 13:33:56

why? just go to a shop and get their feet measured (this is the step I have yet to take as I took a guess at what size he was ) then dump your kids with someone else and go buy them something you know they like .. the ladies in it were lovely and it looked just like a 'real shop'

lunavix Tue 21-Jun-05 13:34:27

I buy ds's shoes off ebay. Get his clarks doodles for 1.99

batters Tue 21-Jun-05 13:36:20

When I was there last it was packed, and people were pushing and shoving and I didn't like it. We got a taxi home as it was all too much for me and probably paid out what I had saved on the cab fare.

Twiglett Tue 21-Jun-05 13:38:09

thought you should never buy 2nd hand shoes because they shape themselves to the foot that occupies them and stretch to accomodate it so by the time you buy them they're the wrong shape and can damage delicate feet

.. or did I swallow the marketing spiel?

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