They delivered to me in London. They were fantastic and much cheaper than other places that I tried. (I was looking for a raincover for my Implast Twin Classic Buggy). Wonderful service, very helpful people. I've kept their details on file in case I need anything again.
My friend bought a double buggy for her dd twins (am not abbreviating that to ddt!) When she got it she realised it had been used and they were quite sniffy with her about refund or replace. It was hassle she didn't need when pregnant with twins! (She bought in the shop by the by.)
I steered clear for that reason but if most people are happy with it then you should go with what they say. I just wanted you to know to be aware, but then that is the case with most places now unfortunately!
Although their stuff is lovely & well priced we had a bit of bother with them too. They told us changing unit for DDs room would be small enough when packed to fit in back of DH's car with seats down etc, large family hatchback. When he went to pick it up there was no way it would have gone anywhere near getting in. They then wanted to charge delivery & assembly charge. We said we'd cancel full order approx £500 & they changed their tune. It took 2 big guys to carry box up stairs into nursery. (assembly entailed putting handles on doors btw.) I have bought other stuff though since & had no problem but it's good to be aware of kind of thing that might go wrong.
I bought nursery furniture from them - they had the cheapest prices and I had no problems with service or delivery. Would definitely use them again. I actually emailed Kiddicare before purchasing as they have this supposed pricematch thing - they never bothered to reply.