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problem with my printer?

(4 Posts)
tatt Tue 28-Dec-04 06:14:02

Have recently acquired a new printer and while it works fine with one of our computers it doesn't print properly on normal speed with the other. It misses out part of each line. It will print at high quality. Anyone any idea why it works with one and not the other? They are not networked.

nailpolish Tue 28-Dec-04 06:19:48

do you have a helpline no. in amongst the packaging? maybe you could give them a call. did you buy it from a shop?

charlie01 Tue 28-Dec-04 09:17:38

Have you installed the same driver on both computers or did you select the printer from a list?

tatt Wed 29-Dec-04 06:13:43

Thanks for replying. One computer runs windows 98 and installed the drivers itself, probably from the disc that came with the printer. With the other machine (running windows ME) I found the drivers on the canon website as I was in a hurry and didn't know where the disc had gone.

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