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hwlp me get money back on mp3 player which i got for xmas and now is dead

(4 Posts)
LadyVictoriaOfCake Tue 03-Jul-07 18:17:03

it wont even charge or switch on now.

currys say they cant do a thing without reciept.

what can i do? it was an xmas present.

morningpaper Tue 03-Jul-07 18:19:20

who bought it for you? you could see if it is on their credit card statement?

not much you can do without recept though really

LadyVictoriaOfCake Tue 03-Jul-07 23:01:49

dh bought it. paid cash. cant find the reciept.


arfur Wed 04-Jul-07 11:15:00

Might want to google consumer rights but Im sure that if something is faulty you dont need a receipt, unless you want a refund, they should do an exchange without one. Otherwise I would try a different store that sells same product and try your luck (or is that a bit dishonest) . This sort of thing winds me up not as if it comes out of the shop assistants salary is it.

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