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Miele C3 static shock - anyone else?

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2sugarsandadog Fri 29-Apr-16 09:31:02

I posted this under reviews before realising this is where it needs to go, so apologies for it appearing twice!

Took delivery of Miele C3 Cat and Dog last night and, every time I use it, I get a static shock from the plastic part you hold to push the head around. John Lewis said phone Miele, Miele said they would take it in and look at it, but tbh, having had it less than a day I don't think I want it taken in and 'looked at'. Our carpets are mostly wool, I'm not wearing nylon(!) and I can't think of any reason this should happen. Any thoughts? What would you do?

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