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Dyson broke - can't find receipt

(5 Posts)
cq Tue 05-Feb-13 09:13:18

Just snapped a part off the Dyson ball which means it won't rotate. I bought it in July from John Lewis but can't find the sodding receipt.

Any ideas where I start? John Lewis, Dyson or household insurance?

AngelWreakinHavoc Tue 05-Feb-13 09:16:23

Did you not register it online?

cq Tue 05-Feb-13 09:33:49

Must have done - just called John Lewis who gave me Dyson's number. They looked me up from the serial number and are sending a man out to fix it.

Very impressive!

We've moved house since we bought it and I can't find a thing blush

Time to sort out the paperwork mountain.

Kitkat1711 Fri 08-Mar-13 21:19:12

I work for a home shopping co. we sell dyson who have a 3yr warranty so any company who sell you a new one should always point you back to dyson. They are very good with their aftercare. Good luck!

3 years? I've just bought a DC19 and I'm sure it came with a 5 year guarantee.

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