Any recommendations would be greatly appreciated - NOT PC World have had shocking service from them in the past and felt ripped off. But I need to find someone or a firm who can sort my laptop issues out.
Didn't really know where to post this so will see if anyone comes back with anything here.
I have ended up finding these guys on the web this morning: www.wefixanythingonyourcomputer.com They're not local to me but have fixed my laptop remotely over the phone, so am very chuffed! ANd cheap too, so all in I'm happy.
I don't really know what went wrong with it, the conclusion was a virus but these guys took it over remotely used the mouse clicked a few things and put some updates on it and off I go again, can now return to my sofa with the laptop instead of sitting on the desktop (am v lazy he he he!).
I can recommend them, if anyone else should need assistance - www.wefixanythingonyourcomputer.com