No, its not a riddle, its a genuine question! In fact the question should be can you even argue with a Head?
In a nutshell, our DD has food allergies, started school lunches under the assurance procedures were robust, they take allergies seriously etc etc. First day, she was given something with her allergen in (thankfully didn't react). Since then we have been seeking more information to confirm it did have the allergen in, which we now have.
So emailed the Head very politely to ask about procedures, not robust enough (not identifying DD as a child who needs a special diet) etc. Head point blank refuses to acknowledge that DD ate the offending item, or that the procedures are in any way deficient. ("there is no way the staff would have served her that" - well, they did!)
So what do I do now? Can I argue with a Head? I'm assuming her word is law, and the reason this school doesn't have any problems with breaches of procedures is that she refuses to accept they have happened. Next time, a child could be hospitalised or worse. Apart from DD's word (which is 100% reliable in this case), I have no proof though.
I am at a loss. And also a bit concerned for DD's future at the school if we get earmarked as 'troublemakers'. (heaven forbid we are concerned that they could have killed her ).
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How do you argue with a Head?
125 replies
RationalBrain · 09/10/2012 13:44
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