Wow, I'm still shaking. I really hate confrontation, even over the phone!
If you're on the discussions about high BMI/blood pressure or the Aug 09 antenatal club, you'll know my litany of complaints about this midwife I've had for the last 5-6 months, reposted here:
- On meeting me, no knowledge of my history (3 years of TTC + 1 miscarriage), asked me if I'd consider having a termination because I was upset about being sick (was suffering from antenatal depression).
- Completely ill at ease with mental health issues--thinks depressed=stupid.
- Annoying and patronising in all appointments.
- Tried to put me off NCT classes despite complaining about my social isolation. ('They'll expect you to give birth on a single puff of gas and air and will make you feel like a failure if you don't')
- Essentially told DH he wasn't welcome at NHS antenatal classes ('Now I'm not trying to put you off, but we do worry the group might not "gel"....I guess you can come to the first one and we'll see how it goes')
- And the final straw....took my blood pressure with standard size cuff, despite my protestations that I need a large size due to big arms, and standard size will give false high BP. Told me it didn't matter. GP and NHS guidelines disagree!! Was 140/70 with wrong cuff, but a few days later at GP was 110/70 with appropriate cuff. Grrrrrrr.
So last week I phoned the community supervisor of midwives and said I didn't want to see her anymore. I was prepared to suck it up and put a lot of it down to personality clashes, but the blood pressure thing really pissed me off! I was quite upset and in tears, especially about the 'termination' suggestion, so thought they understood I REALLY wanted no more to do with this midwife.
Then just a few minutes ago, I get a withheld number calling on my mobile, and who should it be, but the same midwife! Completely threw me for a minute, but I suddenly felt quite angry, though I managed to sound fairly calm (I think). As she started blathering on, I broke in and said, 'I'm sorry, but I thought I'd asked not to deal with you anymore, I'm not sure why you're the one calling me'. Then decided since she was on the phone I might as well detail for her exactly WHY I was so pissed off!
Basically re: the BP she wouldn't admit she did anything wrong. I told her she'd 'dismissed my concerns about false high BP readings' and her response was 'I'm sorry you've interpreted it that way', to which I said, 'I haven't INTERPRETED anything, you were WRONG, and all the NHS guidance and 20 years of research shows you were WRONG!' Then she said, 'Well your BP wasn't high anyway' to which I said 'it was 140/70, and at the GP's WITH THE PROPER CUFF it was 110/70!'
I continued 'and you tried to put my husband off coming to NHS antenatal classes. If you wanted a 'women only' class, you should have advertised it as such. Frankly I don't give a crap if your class "gels", I want my husband and birth partner to be there with me and get the information we both need!'
And finished off with 'As long as you're on the phone, I'll tell you that I thought what you said to me at our first meeting was so inappropriate---I'd spent 3 years trying to have a baby, had a recent miscarriage, and you suggested a termination because I was having a rough time with my pregnancy!'
She kept doing that thing where people say they are sorry, but you know they aren't, because it's phrased so carefully, as in 'I'm sorry YOU'RE upset'. I told her I was thinking of making a complaintI'd been okay with letting it all go because I just never wanted to deal with her again-now am rethinking.
I think I am going to phone the supervisor's office and let them know I'm a bit unhappy that they had her make this call. I mean if I went far enough to request a new midwife and told them all those problems, wouldn't you think they'd realise she's the LAST person in the world I'd want to hear from?
Feeling slightly calmer now....
and unclench jaw...and relax.....