Just found out I’m pregnant which I’m roughly 20 weeks I’ve rung up midwife advice line she gave an appointment for 5th I said I need a sooner one they told me to ring gp surgery for an appointment tomorrow which I did they set it I got a phone call back with them shouting down phone saying it’s too soon for an appointment and started shouting anything I can do?
Hi, usually they will rush you through with you being further along as they'll need to get you booked straight in for a scan asap. The gp reception shouldn't be shouting at you. Ask to speak to the practice manager and place a complaint, you'll find you'll be booked straight in. Usually it's the Midwife's that should be seeing you though.
BatteredBreadedOrSouthernFried It doesn't make a difference if OP raised her voice or not she's pregnant and the receptionist should have showed more restraint and professionalism. If I shouted at somebody in my job I'd have got the sack!
Midwifes supposedly part of a caring profession and are trained to deal with many people and many situations and shouldn't be shouting at people. If they lose their cool so easily what would they be like at a live birth!?!
It does actually make a difference. You don’t get to shout at HCPs and then complain if they shout back. Anyway, what I suspect is closer to the truth is that OP was coming over heavy and demanding and the midwife didn’t bow to her demands.
As a professional there is ways of dealing with difficult people and no need to shout. You are trained in ways to calm irate patients and are clearly working in the wrong field if you get so heated yourself. If all else fails you can simply ask them to lower their tone or you're going to terminate the call and again no need for shouting at pregnant women; it's appalling. The OP didn't even say she was shouting. I've spoken to some awkward people myself so can completely see where Babymummy is coming from...
OP I hope you manage to get an earlier appointment. The midwife sounds like a right piece of work. In my area they always make an effort to see those women who are further along. You must be dying to get your scan...congratulation on your pregnancy x