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Not paid maternity allowance after 5-10 days

(3 Posts)
Ttc321 Mon 30-Oct-17 09:27:40

Hi all, I received a letter on 19th oct confirming I have been awarded maternity allowance, but I will be paid a back payment for 24th oct - 6th Nov & then I will start 2 weekly payments from 20th November. But it says I will receive this payment (back payment) within 5-10 days but it's now been 12 days and I still haven't received anything in my bank. Is this normal process, would my bank be processing it or is it possible they may have my bank details uncorrect?

HopelesslyHopeful87 Mon 30-Oct-17 09:56:25

I think it means from the 6th. They won't pay you for a period that hasn't passed I believe.

I'm waiting for my first one. My back pay runs from 16th Oct to 1st Nov so I should expect my first payment after 1st Nov and then payments fortnightly on a weds thereafter

InThisTogether Mon 30-Oct-17 13:15:21

Yes i would read that as 5-10 days from the 6th as well.
Might be worth calling them though?
Sorry that's not much help!

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