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How contactable is your midwife ?

(26 Posts)
AmiL123 Wed 05-Aug-15 17:18:18

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Skiptonlass Wed 05-Aug-15 17:24:03

Yes it should be easier. My centre have a number to call, you leave your id number and you get a 'we will call you back at xxx' automated message (always same day, usually within an hour or three.)

You then get a call back from one of the midwives - not necessarily mine but they all have access to my notes.

mrsg1888 Wed 05-Aug-15 17:25:34

Mines is the landline for the community midwifed based at local health centre so someone always there office hours to help. Outside of office hours it diverts to whoever is on call

StAlphonsosPancakeBreakfast Wed 05-Aug-15 17:27:57

Mine is the same as mrsg1888 - my actual named midwife is a community midwife who often travels to various GP offices for clinics so is not contactable for certain periods, but I've had occasion to speak to nearly everyone else in the the community midwife office and they've all been really lovely and helpful. Perhaps your community midwife team's general number might be useful?

GymBum Wed 05-Aug-15 17:30:09

I think most trusts are different. I had a lovely MW. I had her mobile but even so unless my message was urgent it took her a while to get back to me. If your question was regarding something which is really worrying you then I would speak to your GP and tell then you are really worried and need to speak to someone urgently.

The community MW tend to be extremely busy so can't always return all call immediately.

Congratulations Op

FernGullysWoollyPully Wed 05-Aug-15 17:35:19

Mine is a bit like yours op. I do have her personal number but when I met her for the first time I was told "don't ring me on x day or x day because I won't pick up and I never check the thing so won't reply if you leave a voicemail."

I also have the number for the centre where antenatal clinic is held. Midwife does one clinic a week there on a Thursday. Appointments are a 6-8 week wait.

She does a booking clinic on Wednesday at the gp surgery, she does a whole 3 appointments on that day. Surgery won't give you an appointment or allow you to speak to her unless you're booking in for the first time.

It's really frustrating. I rang the community midwives number when I couldn't get through for love nor money and they managed to get me an appointment with my midwife on the same day hmm

NoArmaniNoPunani Wed 05-Aug-15 17:37:34

Mine has given me a mobile number, very easily to contact.

StonedGalah Wed 05-Aug-15 17:39:47

Are you in London? I was told to call and get an urgent glucose test as no one had rescheduled and l was 30 weeks. I called the number for 2 days, no answer and no voice message.

Finally called the hospital who put me through to 4 different areas before l got my appointment.

The only reason l think l got through was the guy who answered told me his dw was pregnant and would do his best to get someone to help me.

GuybrushThreepwoodMP Wed 05-Aug-15 17:58:35

I don't even have a midwife. A team of midwives who are uncontacted except via leaving them a voicemail to which they'll respond within 24 hours. And a consultant who I have never met. No numbers to call for advice other than delivery ward at hospital. I'm 26 weeks with twins.

KatyN Wed 05-Aug-15 18:01:54

I have a voicemail number where they reply within 24 hours. Normally much sooner and an urgent number to ring if I am bleeding A LOT or in labour and not able to get to the hospital. They explained several times to not ring the emergency number unless an emergency.

MrsSnow Wed 05-Aug-15 18:17:43

I'm under the care of communitymidwives assocated with the hospital rather than my GP's in house midwife/nurse (total horror).

When I first met my midwife, who rang me, then came to the house I had a mobile number to access her and response was generally good. She left to move jobs, given the mobile number for my new midwife who is MIA. I have texted to confirm she is the midwife and no response, so assume I have been given the wrong phone number. The mission to hunt the new midwife down commences tomorrow. I have a consultant appointment so hoping they have a phone number for the community nursing hub branch.

Some times reading these threads it is like the NHS would rather women gave birth at home, alone and only went into hospital if there was a major problem.

frangipani13 Wed 05-Aug-15 18:30:46

I have the mobile numbers of our two community midwives. They call back really promptly if I leave a voice mail for them, chase up test results etc really can't fault the standard of care at all. I'm in North Herts. Such a shame it's a postcode lottery as to the maternity care you receive.

Topsy34 Wed 05-Aug-15 18:48:25

I have a community mw, i have her mobile number and the number of the local midwifery team, as well as the local hospital.

I usually ring her and leave a message and she calls back between patients.

RooibosTeaAgain Wed 05-Aug-15 18:51:58

No direct access to midwives here. Can ring a generic number for a one hour slot a day ( so impossible as a teacher as cannot leave a lesson to do so!) and only min-fri. Talk to whoever is on duty. And with a second pregnancy got only to see a me at booking, 16 and 28 weeks ( plus apt after that) so not ideal. I just went to see my GP instead if needed to!

AmberRose17 Wed 05-Aug-15 18:53:17

I've also been struggling with this. Mine is based at the GP surgery one afternoon a week. I can ring on that say and she says she will call me back but the day she is there is my busiest day at work. I've left messages for community midwives, specialists and also have ended up in tears on the phone to the labour ward (I had a scary thing at a scan). Can't imagine this is best use of their time. Finally had my 24 week appt with the MW yesterday and persuaded her to give me her email address (but she says when she is working she won't respond).

There's a huge shortage of midwives at the moment and think this shows that they're spread too thin. Very sad really, especially for legions of anxious mums-to-be!

ApplesTheHare Wed 05-Aug-15 18:55:08

No direct access to midwives here either, just the local Midwife-led unit and whoever's on call. In fact we don't even get a nominated midwife, I never saw the same one twice hmm

IfYouWereARiverIdLearnToFloat Wed 05-Aug-15 19:43:23

I have a direct dial office phone number for my midwife - had to use it once & got her straight away but it was first thing in the morning so I was maybe just lucky. She's at my surgery one day a week too if I need to speak to her too.

rallytog1 Wed 05-Aug-15 20:31:41

It's quite often better to phone the community midwives' office. Most midwives don't work a standard Mon-Fri 9-5 pattern, so yours may not have been working until the Wednesday when she phoned you back. By phoning the office you'll get whoever is on duty who should be able to help you quicker.

LibrariesGaveUsPower Wed 05-Aug-15 20:35:20

Your set up can be quite standard unfortunately. Depends really why you rang and how much detail you left in the message - some queries can wait Monday to Friday, others can't.

quesadillas Wed 05-Aug-15 20:39:23

I can text mine and she responds fairly quickly during office hours. I'm high risk though, and she's a specialist in a particular area. Last time I was just under the care of the community midwives until near the end, and they were impossible to get hold of.

DeladionInch Wed 05-Aug-15 20:40:04

Wow, anything after 24w here and we're told to call the mlu which is always open! OK, unlikely to get "my" midwife unless she's on shift, but the occasions I've needed seeing I've either been transferred to a mw or one has called back within an hour. Then there's the office where a message can be left for stuff like changing appointments etc which is 9-5.

I'm even more grateful now. And yes, England and NHS!

AmiL123 Wed 05-Aug-15 20:41:08

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DeladionInch Wed 05-Aug-15 20:46:58

rally I think our area they have a set day a week for community and the rest are shifts - I know this week, "mine" was in the office on her usual Tuesday then weekend nights then a/l. My pregnancies have been uncomplicated and needed very little apart from the expected appointments but it does seem to work well, especially for stuff like reduced movements where you need to speak to someone now

Rosenwyn1985 Wed 05-Aug-15 20:52:26

It's interesting to read this as during my first pregnancy I lived in a large ish city and it was a case of call the surgery and then wait for the midwife to call whenever they happened to see her. I've since moved to a small market town nearby and I have my community midwife number, my own midwife's mobile and a bunch of other things. At my appointment today my midwife kept telling me to text her with any difficulties as then she would get them, even when working on the nearby labour ward. so I've moved about 8 miles and the difference is astonishing!

AmiL123 Wed 05-Aug-15 21:00:11

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