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Mothercare Price Promise

(5 Posts)
onadietcokebreak Sat 28-May-11 22:49:45

ssshhhh as much as I hate their customer service Im ordering a cot from them if they will price match it to a website I have seen. Its still a little too early to be buying but I think I can get what I want for a good price and am loathe to miss it.

Does anyone know how this actually works. Do I tell them in advance or afterwards. Also I want to use the discount promotion of £20 off per £100 so how does that work when doing it by phone?

onadietcokebreak Sun 29-May-11 07:22:50


HLSalter Sun 29-May-11 09:08:18

I don't know if Mothercare is the same as the Kiddicare but when I did the price promise with them I emailed the link to them of the item at the cheaper price and then they replied with a discount code which only worked for that item.

onadietcokebreak Sun 29-May-11 12:49:49

Thank you have figured it out now after placing two orders.

You can either place order online and then ring and ask for price match- I got a cot for £189.99 less £20 deal so £169.99 . It was on another site for £136.95 so I should get a refund of £33.04 plus a £10 gift voucher.

There was no way I was ordering off the competetiors website as I know its not got a good reputation.

You can also order by phone and they will price match it instantly for you. Just ordered a toy for son - argos was over £15 cheaper. Will also get a £10 voucher through post.

Well happy and so is DP

sleepybump Sun 29-May-11 13:17:40

Useful to know! Thanks OP smile

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