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How I was treated by Tesco for putting my son on the potty!

(290 Posts)
bubble30 Tue 10-Jul-12 20:34:14

My son turned 2 in May and we are mid potty training. Been in to places like Boots and M&S and got fold away potty out in store for my son to have a wee. I've also used it in Tesco with no complaints from them. This morning I went in and my son was crying 'wee wee'. Got him out of the buggy and put him on the potty - I wasn't in the middle of an aisle and went t clothes section where we'd be more hidden away as that section was close by to us. My son did a wee but come to get him back in the buggy and he had the most hideous tantrum. Once I got himm back in the buggy, I stood up to find 2 members of managerial staff stood over me. They told me that there was a toilet in the store where I should have taken my son to. I explained that he's just started potty training and when he needs a wee it has to be then and there and I don't have time to get him to a toilet. They told me they undestood that but that there was a toilet I should really have used. So again I explained that I don't have time to get him to the toilet. The woman then said 'it's not nice for our customers to see, it's not nice for your son and now you've just caused a big scene in the store'. I said 'well now you've made me feel absolutely rubbish' and they both walked off. I walked out of the store but thought 'no I'm not having that' and I went back and gave it to them both barrels that I was disgusted with the way I'd been treated, I'd been talked to very rudely and spoken to like I was a child myself. The senior manager came down and was very apologetic and I asked her of Tescos policy was that if there's a mother with a tantrumming child, do you train your staff to go over and tell the mother she's created a big scene in the store. She was very apologetic about the way I'd been treated. I'm still fuming. I've used the portable potty in other shops without complaints and I've seen other mums do the same in shops too - that's the whole purpose of the portable potty being invented. I just wanted people to know how badly Tesco have acted in this instance towards a mother potty training her 2 year old. Can anyone else recommend best places to post to make sure Tesco know I'm letting people know about this? Thanks.

DixieNormas Thu 16-Feb-17 17:06:24

**bloody zombie thread**

But yeah op was unreasonable

Msqueen33 Thu 16-Feb-17 17:04:00

I hate Tesco but that's a bit gross and I say this having potty trained three kids. Two of those have autism and one of the children with autism is non verbal. We've never used a potty in the middle of a shop.

Cagliostro Thu 16-Feb-17 17:02:33

Oops zombie sorry

Cagliostro Thu 16-Feb-17 17:02:19

I'm with Tesco on this one

Justmuddlingalong Thu 16-Feb-17 17:01:30


GeillisTheWitch Thu 16-Feb-17 17:01:13

Since it was nearly 5 years ago I imagine the child uses a toilet by now.....

theothersideoftheworld Thu 16-Feb-17 17:00:58

Zombie thread! This is over 4 years old!!

Miloarmadillo1 Thu 16-Feb-17 17:00:40

4.5 years ago the OP was unreasonable user why resurrect it now?

******ZOMBIE ALERT*********

Or, in more polite language:
This is a five year old post. You might not want to waste your time commenting on it.

user1487264016 Thu 16-Feb-17 16:57:57

Yeah that's pretty disgusting and I think you were totally unreasonable and the fact that you went back into the store to make a fool of yourself even more so if really questionable behaviour?????????

terror4Atoddler Wed 26-Sep-12 19:23:47

Are you people crazy! i dont see any problem with that, when a toddler has togo their is no holding it, and frankly thats unhealthy. i have a 2yr 9month we carry the portable potty everywhere, if a toilet is not available then i will find a suitable place to the side and crouch round her. i haven't personally used it in a shop YET, but some of those tesco stores are huge and a distance to the toilet. i know lets let a toddler make a puddle on the floor because thats sooooo much more hygenic!

Angelik Tue 25-Sep-12 21:02:08

Ignore all the bloody 'I stayed at home until my chidren went to uni' martyrs. You did the best you could. I'd rather see a little one using a potty than weeing on the floor. All children are different and learn at different rates and all children have times when they've just got to go. Likewise not all mums can 'run' to the nearest loos. I hope you haven't felt down by some of these comments. I hope the training is going well. You've nothing to reproach yourself for.

tetherendtoo Thu 23-Aug-12 09:31:36

just saw this post and good for you at getting your cherub to actually ask to go wee. who cares where it is . my dd asked in the middle of clarks shoe shop as older ds was being fitted for school shoes! i whipped out the full size potty (she hates the portable one ) and when other mums were glaring i calmly wiped her bottom, wrapped the whole lot in kitchen roll and poly bag, gave her a huge hug and went back to the shoe fitting. the assistant didn't bat an eyelid thanks to her. tesco, asda, whatever- needs must and it can be done hygenically as long as you are prepared. just ignore those with faces that look like a dog's bottom.

perceptionreality Sat 11-Aug-12 13:16:33

Glad to see this thread ended well. I think it was reasonable to be upset that they told you off for your ds having a tantrum though - tantrums are a separate issue.

EmpressOfTheSevenFlames Mon 06-Aug-12 19:37:43

Read the last couple of pages, Ophelia. Bubbles has had a thorough flaming and accepted it with immense grace and good humour. She accepted that SWBU so don't have a go at her.

ophelia275 Mon 06-Aug-12 14:15:06

Sorry but I think this is unreasonable. The world does not revolve around you child. If he cannot wait until you take him to the toilet and set the potty up there, then perhaps he is not ready for potty training. And it is unhygenic to just set up a potty at random in the middle of a shop. Yuk.

Dinamit Sun 29-Jul-12 21:45:53

God people, why are you so harsh and judgemental?

If the OP judged her son not to be able to hold in until reaching the loo, what was she to do?

I certainly don't think this should be standard practice, but I also don't think the woman deserves to have her head bitten off, and I do think Tesco staff were insensitive about the situation, telling her that "she had caused a scene" by placing her little one on a foldaway potty. She did move somewhere more discreet AWAY from the food isles.

I had a foldaways potty too, with disposable bags, and took my son to the toilet regularly when out. However, once we got caught out in GAP, where there are absolutely no toilets, and I did exactly the same thing; we found a secluded corner for DS to do a week. I then sealed the bag, quickly folded the potty and carried on. Wouldn't it have been more of a scene if the wet himself in the middle of the store?

I am amazed how ready women are to crucify one another...

Just my 2 cents...

minceorotherwise Fri 27-Jul-12 11:35:01

Ooh a poster taking a flaming with grace. I think mumsnet wings are well and truly earned

Mena1 Fri 27-Jul-12 11:28:11

I'm totally with Tesco on this.

Thats just plain disgusting! seriously??? A supermarket? I would have complained to staff if i saw your dc pissing in tesco. Good grief they sell food for gods sake.

ThePathanKhansWitch Wed 25-Jul-12 22:20:34

It's just a bit of Pish. My standards are obviously quite low hmm. But I really don't see what was so awful about a very small child having a wee in the supermarket. Now a big steaming dump.....grin

Well done for taking your shoeing like a true MN. And I hope you start to feel better soon.

SmileItsSunny Wed 25-Jul-12 22:13:04

Well done Bubbles, it was brave to come back! FWIW I would probably have considered getting the portapotty out; but am a little stressed by 6 weeks of potty training...I would have found it difficult to run to the toilets with toddler and one year old. DH just read this thread over my shoulder, and instantly said he'd put our DD on a potty in Tesco.

Having read all the replies, however, I'm surprised at the level of outrage; but will certainly take on board some of those points for myself. More 'toilet' training, less 'potty' training. Although I think we're going back to nappies for DD for a month or so now.

Welcome to Mumsnet. Good luck with the PND, I hope you have real life support.

BettyTurnip Tue 24-Jul-12 21:02:40

Hope you feel better soon Bubbles, and you get some support from others on here re the PND.

If we're sharing cringey moments, then I still squirm in embarrassment at the memory of me changing my pfb's shitty, rotten, stinking nappy on the floor of my friend's dining room where about fifteen people were eating a buffet lunch.

Seven years on, and two further children later, I still don't know what I was thinking and I never did anything like that again.

maples Tue 24-Jul-12 20:38:23

Message withdrawn at poster's request.

maples Tue 24-Jul-12 20:37:43

Message withdrawn at poster's request.

Isitme1 Tue 24-Jul-12 20:33:42

Pnd is horrible!!
I had it for a while but never admitted it until last year.
A.ds helped me cope (took them for a month) and then I just realised I have to snap out of it and be the mum I was meant to be.

It takes a while to realise that.
I do hope you have a loving family who can support you along the way

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