I am getting stuck and in a muddle. I suspect that i am too emotionally involved at mo to be coherant so could some one manipulate this to make sense. TIA.
I am writing to complain about the misuse of the CAF document concerning my son X. It was my understanding when the CAF was requested by his GP that it would enable a meeting between all of the dicsiplinaries involved in his care to come together to discuss the situation and move it forwards and to share relevant information between the parties.
Recently there was a problem with an appointment for a peadtrician which had to be changed. In this instance my ex?s mother was rung with the information. When I rang to find out where I stood with regard to the meeting I had the information on the hospital system checked and found that the contact details were correct. The only reason that I could come up was thtat the CAF document had been used to extract the contact information and the number miss read as the number rung was that where my son?s father resided.
This issue has been further compounded by a letter detailing a recent visit regarding a previous head injury. I was distressed to find out that not only was this letter being sent to me but also being forwarded to individuals who were invited to the CAF and but have not been involved in his care since prior to the CAF and to his preschool which he has now left. Neither of these parties require the information and I feel that it is a serious breach of not only patient confidentiality and the data protection act which covers the usage and disclosure of the information stored electronically. I am aware you cannot retrive the mailings but am concern about the usuage of the CAF documentation and very unhappy about the situation?.
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Can someone help me with this complaint letter please.
10 replies
DidEinsteinsMum · 02/08/2009 23:21
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