Now I rarely wonder over to this topic as I believe life is too short for pedantry, however I do feel that the grammatical error on the puzzle given to my daughter for her birthday is fairly unforgivable coming from the ELC. See my profile for the offending item.
I have complained about grammar errors on their website before now. I always got an automatic email saying "we'll get back to you in 24 hours", or something, but they NEVER did. I don't buy from them any more, anyway, for various reasons.
There are problems in that some people seem to have been randomly allocated someone elses talk name.
Those people can then access that persons profile including name changing history, threads I'm on (which would include any name changed threads) and inbox - which could include messages containing personal info. I think for those reasons MNHQ have tempaorarily disabled these area's of the site so that even if users are slipping into other peoples nicknames accidently they don't have access to information which could be regarded as private.