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Child fell in supermarket

(47 Posts)
tvhearts Thu 22-Feb-18 23:08:34

What would you expect them to do? Procedure etc?

He fell quite badly and was bleeding.

Duckeggloo Thu 22-Feb-18 23:10:23

It should be put in the accident book but as far as I’m aware they don’t have to provide first aid to someone who is not a member of staff.

Eeeeek2 Thu 22-Feb-18 23:10:58

Offer assistance, first aided if one was available, call ambulance if required. Take contact details to make further enquiries about what happened at a later time so the parent could concentrate on the child at that point

tiggytape Thu 22-Feb-18 23:11:02

Message withdrawn at poster's request.

italiancortado Thu 22-Feb-18 23:11:08


Wakeuptortoise Thu 22-Feb-18 23:12:15

Eh? Was s/he alone?

halcyondays Thu 22-Feb-18 23:13:19

Most public places would have a first aider who would help or suggest you sought medical help if it was more serious.

GreenTulips Thu 22-Feb-18 23:13:21

Naff all -- not so much as a wipe or plaster or even a staff member with any sympathy.....

gamerchick Thu 22-Feb-18 23:13:24

Need more detail

tvhearts Thu 22-Feb-18 23:15:33

No he's fine thank goodness, but they didn't take any details other than my phone number. Said you "you should definitely go to minor injuries/A&E" (we did and all is absolutely fine) but they didn't phone or anything just wondering if that is standard procedure? Ahh not even sure what I wanted them to do really but just with the benefit of hindsight thinking the staff weren't exactly great 😕

EveningShadows Thu 22-Feb-18 23:17:27

Wow, what did he cut himself on?! shock

BackforGood Thu 22-Feb-18 23:18:30

I wouldn't have expected them to phone.
Not really sure why they would? confused

Eeeeek2 Thu 22-Feb-18 23:18:33

By the way a supermarket doesn't need to have a first aider. They're not considered a high risk workplace, they need an appointed person who's only responsibilities are check the first aid box and ringing for an ambulance.

LovingLola Thu 22-Feb-18 23:18:45

It depends. Were you watching him when he had the accident/incident? Was it negligence on the supermarket's behalf?

tvhearts Thu 22-Feb-18 23:19:19

Sorry probably sound like OTT mother here but nothing like this happened to us before so just wondering what other peoples thoughts are. He was running alongside the trolley on our way out but slipped over. It was quite a bad fall bless him xx

LovingLola Thu 22-Feb-18 23:20:11

I was in a supermarket recently and a baby - of 11 months - was in a trolley, unsecured, and managed to stand up in the seat and topple out head first while his father was looking at firelighters!!

tvhearts Thu 22-Feb-18 23:20:40

No he just tripped, thanks for your input everyone really appreciate it. Just glad he's ok xx

Applesandpears23 Thu 22-Feb-18 23:21:19

My daughter fell in a supermarket and the first aider offered ice and some advice. No paperwork and no follow up. I was happy with that as they were kind and there wasn’t any reason for the fall (3 year old).

Eeeeek2 Thu 22-Feb-18 23:21:38

Unless he fell over on a puddle that they hadn't cleared up, I'd put it down to normal for kids to fall over sometimes.

tvhearts Thu 22-Feb-18 23:21:42

OMG @LovingLola 🤦🏼‍♀️ no we were just excited to be leaving the shop haha he just sort of stumbled but was unlucky with how he fell x

whosafraidofabigduckfart Thu 22-Feb-18 23:24:10

If you’re in Ireland, and you were near the grapes....

tvhearts Thu 22-Feb-18 23:24:59

Thanks @Applesandpears23 and @Eeeeek2 xx i'm not even sure what I think I was expecting, just felt sad seeing my baby fall like that 🙁 thanks for your help xxx

tvhearts Thu 22-Feb-18 23:27:01

@whosafraidofabigduckfart oh dear 😐 nope pretty sure it was just thin air for us 🤦🏼‍♀️ xx

GreenTulips Thu 22-Feb-18 23:30:51

Was it negligence on the supermarket's behalf?

That should have on being on being offered basic first aid/care

OP I'm sure things would've been different in M&S

ArnoldBee Thu 22-Feb-18 23:32:45

If there was a failure by the supermarket I would expect more. What you have described sounds like something that could easily have happened at the park or walking along the pavement. My expectations therefore would be along those lines of parents seeking medical assistance if required.

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