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Nuna rebl car seat voted 'Which don't buy'

(10 Posts)
Dixiechick17 Thu 27-Oct-16 19:51:33

Wanted to share for anyone that has this seat and hasn't seen this yet or anyone thinking about buying, I find it massively concerning that when tested in a crash at 40mph the car seat came off the base meaning it is not seemed safe in a crash above 30mph

Dixiechick17 Thu 27-Oct-16 19:52:10


Mol1628 Fri 28-Oct-16 09:42:45

We have this seat and are hoping to get it exchanged.

You expect this from cheaper seats sold in Argos etc but not a bloody £400 ERF seat.

No official recall yet but I hope Nuna do something about this.

Sooner Fri 28-Oct-16 13:07:31

This is awful. We have this seat and thought a lot about which one to get and went for this even though it was so expensive.

Been using it for a year and now really worried. Will contact Nuna I think but imagine they won't do anything as it passed the other tests ok.

Thanks for sharing as I had no idea.

Chicci1 Mon 31-Oct-16 08:46:18

That's shocking. We spent ages considering this seat before buying it as it was so expensive. Do you think the shops will take them back as they really were doing a hard sell on them as being the best!

SilverLinings2014 Mon 31-Oct-16 08:54:05

Full thread on this in car seats here

SilverLinings2014 Mon 31-Oct-16 08:54:48

Mothercare and other big retailers are refunding. Small independents are a bit more hit and miss it seems.

Dixiechick17 Tue 01-Nov-16 00:19:25

Nuna have said they will refund directly also, I've sent them an email but will go to mothercare first

WillsMum15 Wed 23-Aug-17 19:28:00

Hi, I just wanted to share my amazing experience with Joie today. I don't know how I missed all these threads about the car seat but I bought mine almost 12 months ago and only found out about the Which review today. I was gutted because I absolutely love my car seat & obviously it's wasn't the cheapest. I called Joie direct on the customer service number they provided in response to the Which review & they are sending me a brand new Rebl Plus (which has passed the ADAC tests) & collecting the old one at their cost. Now that's customer service.

JWrecks Wed 23-Aug-17 19:29:18

Terrifying! Thank you for sharing!

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